Recruitment Process Outsourcing (RPO)
A dedicated recruitment team that runs inside your ATS on your standards — not a resume-forwarding service.
88% offer acceptanceTalk to us
✓ Vetted. Verified. On your team in 21 days.
The IT talent partner enterprises trust to deliver in 21 days.
SourceMate places vetted engineers, DevOps, data and QA specialists with global enterprises — and runs the support, finance and healthcare teams behind them. You approve every hire. We carry the risk if it doesn't work out.
No placement fee on contract hires
Free replacement inside 90 days
SOC 2 & ISO 27001 certified
21-day average fill94% of clients renew
Skills we place most often
JavaPythonReactNode.js
.NETAWSAzureKubernetes
TerraformSnowflakedbtSalesforce
SAPServiceNowPower BISelenium
GolangSwiftKotlinDatabricks
Platforms our teams already work in
AWSCloud infrastructure & DevOps
Microsoft AzureEnterprise cloud & identity
GreenhouseApplicant tracking for RPO
SalesforceService Cloud support desks
WorkdayHRIS & payroll integration
ServiceNowTicketing & workflow
SnowflakeKPO data warehousing
QuickBooksAccounting & bookkeeping
EpicHealthcare RCM & billing
athenahealthClaims & patient AR
SAPEnterprise finance systems
ZendeskOmnichannel customer support
1,400+
Professionals placed since 2014
Around 62% in IT and engineering roles
21d
Average time to fill an IT role
Against a 44-day published industry median
94%
Of clients renew their contract
Measured across engagements past year two
2
Offices worldwide
India and the United States
Our core practice
IT staffing, done the way you would do it yourself — if you had the time.
Sixty-two percent of everyone we place is in a technical role. Our recruiters log into your ATS, use your scorecards and join your hiring-manager syncs. You interview and approve every person. Nobody is substituted onto your team without your sign-off — available as contract, contract-to-hire or direct staffing.
Software Engineering
- Backend — Java, Python, Go, .NET
- Frontend — React, Angular, Vue
- Mobile — iOS, Android, Flutter
- Full-stack and platform
Cloud & DevOps
- AWS, Azure and GCP engineers
- Kubernetes and Terraform
- SRE and platform reliability
- CI/CD and release engineering
Data & AI
- Data engineers and analysts
- Snowflake, Databricks, dbt
- ML engineers and MLOps
- BI developers
Enterprise Technology
- SAP consultants and admins
- Salesforce developers and admins
- ServiceNow and Workday
- ERP implementation support
QA & SDET
- Manual and automation QA
- SDET and test frameworks
- Performance and load testing
- Test strategy and coverage
Cybersecurity & IAM
- Security engineers and analysts
- Identity and access management
- GRC and compliance support
- Penetration testing coordination
Business & Systems Analysts
- Business analysts
- Systems and process analysts
- Product owners
- Requirements and documentation
Contract & Direct Staffing
- Contract staffing
- Contract-to-hire
- Direct (permanent) hire
- Project-based team ramp-ups
Days to fill, by role
Last 12 monthsAverages across completed IT requisitions. Specialist and architect-level searches take longer, and we say so upfront.
Published industry median sits at 44 days for non-executive roles
What happens after you send us a role
Five steps, and you are involved in three of them.
1
Intake call, not a job-spec email
Forty-five minutes with the hiring manager to pin down what "good" looks like, what is genuinely non-negotiable, and what the market will actually pay.
Day 12
Sourcing and structured screening
Manual sourcing, then the same scored questions for every candidate so your comparisons are real.
Days 2–73
Practical exercise, marked by a practitioner
A realistic, scoped task reviewed by someone who does that job daily. This is the stage that predicts performance.
Days 6–104
Your shortlist, with evidence attached
Three to five candidates, each with their assessment, screen notes and verified checks. You interview and decide.
Days 8–145
Offer, onboarding and 90-day cover
We handle negotiation, keep the candidate warm to day one, and replace at our cost if it does not work out inside 90 days.
Days 15–21
+5 Beyond staffing
The teams that keep the rest of the business running.
IT is our core, but most clients eventually hand us a second function. Each practice has its own leadership and its own hiring bar, and you can add one without renegotiating anything.
BPO & Customer Support
Agents trained on your product for two to four weeks and certified on graded mock contacts before they touch a live queue.
CSAT 4.6 / 5Talk to us
KPO & Data Analytics
A deliberately small, senior team. Every deliverable comes with a methodology note, including what the analysis cannot tell you.
97% on timeTalk to us
Accounting & Tax Services
Qualified accountants — CA, ACCA and EA-credentialed — closing books in the systems you already use, with maker-checker on every material posting.
Close by WD+5Talk to us
Medical Billing & RCM
Certified billing specialists working the full revenue cycle. We trace denials back to the registration or documentation gap causing them.
97% clean claimsTalk to us
Medical Coding & Healthcare Support
AAPC and AHIMA-credentialed coders, re-tested quarterly against current guidelines.
≥95% coding accuracyTalk to us
Dedicated Teams & Build-Operate-Transfer
Your own centre — your tools, your rituals, your titles. We carry the entity, the lease, payroll and IT until you want the keys.
25+ seatsSee the model
Not sure which you need?
Most conversations start with one painful vacancy and end up somewhere more useful. Tell us what is straining and we will tell you honestly whether offshoring is the right answer.
The numbers
Everything we claim, with the working shown.
Three charts we would be happy to defend in a QBR. Ask us for the underlying data during a call and we will send it.
How selective the screen is
Per 1,000 applications to a typical mid-level IT requisition set
Applications received
Profile screen passed
Structured phone screen
Practical exercise passed
Shortlisted to client
Offered and joined
Roughly 83 applications per hire. The practical exercise costs about four extra days and cuts 90-day attrition from 13% to under 6%.
Where our people work
Share of the 1,400+ professionals placed, by practice
- IT & engineering 62%
- BPO & support 15%
- Accounting & tax 10%
- Healthcare RCM 8%
- KPO & analytics 5%
IT is not a side line for us — it is nearly two thirds of everything we do.
Placements per quarter
Rolling eight quarters, all practices
From 96 placements a quarter to 178, without loosening the screen — 90-day attrition fell over the same period.
How we work
Offshore teams rarely fail at the contract. They fail in transition.
Knowledge does not move, nobody notices for six weeks, and by then trust is gone. Here is the sequence we run instead — and the one step most providers skip.
1. Discovery, honestly done
We map volumes, exceptions and the undocumented steps that live in one person's head. About one in six discoveries ends with us recommending a smaller scope than the client asked for.
1–2 weeks
2. Design and commercials
Pod shape, shift pattern, SLAs and governance agreed before signature. Pricing is built up from role cost and we show you the build-up, so renewal is arithmetic rather than a negotiation.
1–2 weeks
3. Security, in parallel
Access, VDI, DPAs and your security questionnaire run alongside recruitment so they never hold up go-live. Our infosec lead answers your questionnaire directly.
2–3 weeks
4. Knowledge transfer in three passes — the step that matters
Shadow, reverse-shadow, independent. The middle pass is the one most providers skip: our team does the work while your people watch and correct in real time. Everything learned goes into a runbook that belongs to you, and we test it by having someone outside the transition follow it cold.
- Living runbook, owned by you
- Recorded walkthroughs
- Exception playbook
- Go-live readiness sign-off
4–8 weeks
5. Steady state
Written shift handovers every day, a monthly service review with the misses included, and a live dashboard you can open whenever you like. We do not curate the view before you see it.
Ongoing
Engagement models
Three ways to buy the same quality.
These are not tiers. They allocate control, risk and cost differently — and the right one depends on how much management attention you have to spend.
Staff augmentation
Named people join your team, attend your stand-ups and report to your managers.
- No placement fee
- You interview and approve everyone
- Free replacement inside 90 days
- Scale down on 30 days' notice
Best whenYou know the work and who should direct it. You are short on hands, not management.
Start here
Managed services
You hand us a process and a target. We bring the team, the tooling and the supervision.
- SLAs with agreed credits if we miss
- Supervisors and QA included
- Attrition is entirely our problem
- Documentation stays yours
Best whenThe process is repeatable and you would rather buy a result than supervise a team.
Talk it through
Build, operate, transfer
We stand up your own offshore centre, run it, then hand it across on fixed terms.
- Entity, lease, payroll and IT on us
- Transfer price fixed at signature
- You approve every hire
- No renegotiation at the exit
Best whenOffshore is strategic and you intend to own the capability outright.
Explore BOT
Clients
What people say when the contract comes up for renewal.
Real feedback from clients we've placed candidates for, across staffing and recruitment engagements.
★★★★★
Working with SourceMate has been a really good experience. They understood our hiring requirements quickly and sent us candidates who were actually relevant to the roles. Communication was easy, and the team was always available when we needed an update.
★★★★★
We needed some extra support with our recruitment, and SourceMate made the process much easier for us. They understood what we were looking for and kept us updated throughout the process. The overall experience was smooth and professional.
★★★★★
Our experience with SourceMate has been very positive. They took the time to understand our requirements and helped us find candidates who were a good fit for the positions. What stood out to us was their responsiveness and willingness to work around our hiring needs.
★★★★★
SourceMate has been a reliable recruitment partner for our team. We were able to discuss our requirements openly, and they were quick to come back with relevant profiles. The communication throughout the process was straightforward, which made things much easier for our hiring team.
★★★★★
We approached SourceMate when we needed help with a few roles that were taking longer than expected to fill. Their team understood the requirements and helped us move the process forward. They were professional, responsive, and easy to work with.
★★★★★
What I appreciated most about SourceMate was the personal approach. They didn't just send a large number of resumes; they actually tried to understand what we needed. The team was responsive and kept us informed throughout the hiring process.
Global delivery
Delivered from India, registered in the United States.
Our delivery team works from Ahmedabad, India, with SourceMate Global Services Inc. registered in Sheridan, Wyoming. Every engagement runs on the same hiring bar.
IN
Ahmedabad, India
Headquarters — finance, tax, RCM, KPO
UTC +5:30Since 2014
US
Sheridan, Wyoming
Registered office — SourceMate Global Services Inc.
UTC −7Corporate registration
Headquarters
Ahmedabad, India
Finance, tax, RCM and KPO — since 2014
Registered office
Sheridan, Wyoming
30 N Gould St, Suite 46951, Sheridan, WY 82801
Security & compliance
Built so your security review closes in weeks, not quarters.
Most offshore deals stall in procurement rather than in negotiation. Our evidence pack goes out under NDA on day one — not after a signature.
Segregated floors
Badge-controlled seating, CCTV retention, no personal devices and clean-desk enforcement. Access logs available on request.
Locked-down endpoints
Encrypted, fully managed devices with USB and print controls, DLP, EDR and VDI where your data classification requires it.
Access lifecycle
Least-privilege provisioning, quarterly recertification, and revocation inside four hours of an exit being confirmed.
Evidence on request
SOC 2 Type II report, ISO 27001 certificate and scope, latest penetration test summary, plus BCP and DR documentation.
SOC 2 Type II
ISO 27001:2022
ISO 9001:2015
HIPAA & HITECH
GDPR / UK DPA 2018
Common questions
The things people ask on the first call.
How quickly can you actually start?
For staff augmentation, first shortlists land within two weeks of the intake call and most IT roles close in around 21 days. Managed services take four to eight weeks because the transition has to be done properly. A full BOT centre takes ten to fourteen weeks to the first cohort. If someone promises you a team next week, ask what they are skipping.
What happens if a hire does not work out?
Inside the first 90 days we replace them at our cost — it is a clause in the contract, not a goodwill gesture. After that, replacements run through the normal process, and we will tell you honestly whether the problem was the hire, the brief or the onboarding.
Do we get to interview candidates ourselves?
Yes, on every model except managed services, where you approve the leads and we hire to an agreed profile. Nobody is ever substituted onto your team without your written sign-off.
How much does it actually save?
Typically 35 to 50 percent against fully loaded onshore cost, depending on role and location. We build pricing up from role cost and show you the build-up, and indexation is agreed in the MSA so renewal is arithmetic rather than a surprise. Be sceptical of anyone quoting 70 percent — that number usually assumes a quality level nobody would accept.
Is our data safe offshore?
We are SOC 2 Type II and ISO 27001 certified, work on segregated badge-controlled floors, and can run your scope entirely on VDI with no local data retention. Processing location is contracted rather than assumed, and our infosec lead answers your questionnaire directly instead of sending you a brochure.
Can we start small?
Please do. Most of our long-running engagements began with two or three people and a short exit clause. Starting small is the sensible way to test whether a partner is what they claim to be, and we would rather earn the scale-up.
Get started
Tell us what is straining. We will tell you honestly whether we can fix it.
A discovery call is thirty minutes with a practice lead — not a salesperson working from a deck. If offshoring is the wrong answer for your situation, you will hear that on the call rather than in month nine.
- Reply within one business dayRouted by practice, not into a shared inbox.
- info@sourcemateinc.comGeneral enquiries and partnerships.
- +1 347-960-0697Direct line to the practice desk.
- Security pack under NDASOC 2, ISO certificate and pen-test summary, on request.