1. Acceptance of terms
By accessing or using the SourceMate Global Services Inc. ("SourceMate," "we," "us") website, you agree to be bound by these Terms of Service. If you do not agree, please do not use this website. These terms apply to the website only; they do not themselves create a service engagement.
2. Description of services
SourceMate provides IT staffing and recruitment, recruitment process outsourcing (RPO), BPO and omnichannel customer support, KPO and data analytics, accounting and tax services, medical billing and revenue cycle management, medical coding and healthcare support, and dedicated offshore teams under a build-operate-transfer model. Descriptions on this website are informational and do not constitute an offer capable of acceptance; a binding engagement exists only once an MSA is signed by both parties.
3. Use of this website
You agree not to: misrepresent your identity or affiliation when submitting a form; attempt to gain unauthorized access to any part of the site or its underlying systems; use automated means to scrape or extract content beyond normal browsing; or use the site to transmit unlawful, infringing, or harmful content. We may suspend or restrict access to anyone who violates these terms.
4. Service engagements
Where you engage SourceMate for services, the specific scope, deliverables, pricing, SLAs, and responsibilities are set out in a separately negotiated MSA and any associated statements of work. In the event of a conflict between this website and an executed MSA, the MSA controls.
5. Fees & payment
Pricing referenced on this website (for example, indicative time-to-fill figures or engagement-model comparisons) is illustrative and subject to change. Actual fees, invoicing cadence, and payment terms are set out in the applicable MSA or statement of work.
6. Intellectual property
All content on this website — including text, graphics, the SourceMate name and logo, and the site's design — is owned by SourceMate or its licensors and is protected by applicable intellectual property laws. You may view and print pages for personal, non-commercial reference, but may not reproduce, distribute, or create derivative works from this site without our prior written consent.
Work product, code, documentation, and other deliverables created for a client under an MSA are governed by the IP terms of that MSA, not by this website's terms.
7. Confidentiality
Information exchanged during a discovery call or sales process is treated as confidential in accordance with standard business practice and, where applicable, a mutual non-disclosure agreement. Formal confidentiality obligations for an active engagement are set out in the MSA.
8. Disclaimers & warranties
This website and its content are provided "as is" without warranties of any kind, express or implied, including warranties of accuracy, completeness, or fitness for a particular purpose. Statistics, case studies, and testimonials referenced on this site are illustrative and should be independently verified before being relied upon.
9. Limitation of liability
To the fullest extent permitted by law, SourceMate will not be liable for any indirect, incidental, special, or consequential damages arising from your use of this website. Liability arising from an actual service engagement is governed exclusively by the limitation-of-liability provisions in the applicable MSA.
10. Indemnification
You agree to indemnify and hold SourceMate harmless from claims, damages, or expenses arising from your misuse of this website or violation of these terms.
11. Termination
We may suspend or terminate your access to this website at any time, for any reason, including violation of these terms. Termination of a service engagement is governed by the applicable MSA.
12. Governing law & disputes
These terms are governed by the laws of the State of Wyoming, United States, without regard to conflict-of-laws principles. Any dispute arising from your use of this website will be resolved in the state or federal courts located in Wyoming, unless the applicable MSA specifies a different forum for a service dispute.
13. Changes to these terms
We may update these terms from time to time. Material changes will be reflected by updating the "Last updated" date at the top of this page. Continued use of the website after changes take effect constitutes acceptance of the revised terms.
14. Contact us
Questions about these terms can be sent to info@sourcemateinc.com or by mail to SourceMate Global Services Inc., 30 N Gould St, Suite 46951, Sheridan, WY 82801, United States.